Refund Policy

Our Standard

We stand behind every ball that leaves our workshop. Each Hayworth product is inspected before it ships. If something is wrong, we want to make it right.

Returns

Kick it. You cannot know a ball from a photograph. If within thirty days of delivery it is not the ball you want, we take it back played or unplayed and refund you in full. One return per customer. Caps and apparel come back unworn.

Write to us first at info@hayworthathletic.com and we will send the label and the address. A parcel sent back without one cannot be processed.

Return Shipping

We pay the return shipping, on the first return, whatever condition the ball is in.

The label we send is tracked. Keep the receipt from the drop-off until your refund lands.

Refund Window

Returns and exchanges close thirty days after delivery. Please inspect your order upon receipt and contact us immediately if there is an issue.

Defective Products

If your ball arrives defective or damaged in transit, write to us at info@hayworthathletic.com with a description and photos. We send the same prepaid label and issue a full refund or a replacement, whichever you prefer.

Processing Time

Once your return reaches us, refunds are processed within 5–7 business days. Refunds are issued to your original payment method.

Contact

For all return and refund inquiries:

Email: info@hayworthathletic.com
Phone: 512-336-9478
Address: 106 E Sixth Street, Austin, TX 78701